Our promises
< 4-hour reply
Most tickets get a first response within hours, not days.
Real humans
Support is staffed by real people who use LinguaDig daily.
Bilingual
Reply in English or your target language — we understand both.
Private & secure
Your messages are private; only assigned support staff can read them.
Three ways we can help
Pick the channel that fits your question
DetailedSubmit a ticket
For anything detailed — attach files, screenshots, audio.
Best for
Bug reports · billing · feature requests
New ticket
Real-timeStart a live chat
Real-time back-and-forth with our support team.
Best for
Quick questions · how-to · navigation help
Open chat
InstantAsk the AI tutor
Instant bilingual answers — knows your level + history.
Best for
Grammar · vocab · exam strategy
Open AI tutor- Email + in-app receipt
- Notification on every reply
- Private — agent-only
- Reply in your language
- < 4-hour first reply
- Built by language learners
Self-serve answers
Most common questions, answered
Back to learning